Xebec Lines Manufacturer offers a limited warranty of defects in materials and workmanship for lifetime for its Products after original purchase from an authorized dealer. This means that if the materials in your Products aren’t right or if the Products aren’t put together correctly, we’ll repair or replace it, at our option. But, this doesn’t mean you can abuse your Warranty Policy with us and expect us to fix it for free. The manufacturer doesn’t cover normal wear and tear.
Problem setting up and using the Products, please contact your closest Dealers and we’ll do what we can to resolve the problem. If you’re in North America, visit our website at: www.xebecline.com or call us at +1 613 701 3248 from 9 AM to 4 PM Eastern time (EST) Canada and USA, Monday to Thursday, and we’ll talk you through a solution or get you a service authorization number. Products sent back to us without a service authorization number will not receive service.
Repair or replace shipping policy
It is customer’s responsibility to ship the defected products to Authorized Dealers or at the recommended repair and service sites for repair and replace at their own risk and cost and vice-versa for the Xebec Line, but at our option.
For any technical or administrative questions, please contact us via Phone: +1 613 701 3248, E-mail: sales@enterprisers.ca
Note: Your warranty is not void if you do not register your products at: www.xebecline.com